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Privacy Policy

Privacy Policy

Privacy Policy of FM Sources.com

Introduction and Platform Overview

This Privacy Policy is issued by the China General Machinery Industry Association (hereinafter referred to as the "Association," "we," "us," "our," or "the Platform"). The term "FM Sources.com Platform" or "the Platform" used in this policy refers to the comprehensive information and trade service platform operated by the China General Machinery Industry Association, serving enterprises and professionals in the fluid machinery industry.

We take personal information issues seriously and commit to handling such information responsibly in accordance with the relevant laws and regulations of the People's Republic of China for any customers, visitors, suppliers, or industry groups that interact with us.

This policy applies only to the products and services we provide and their extended functions, including our websites (PC/mobile), WeChat Mini Programs, and any new forms of products and services provided as technology develops. We collect data and information when you use our products and services, browse our website and Mini Programs, or contact businesses. This Privacy Policy outlines our methods for protecting personal information and explains the types of data we collect, how we use it, the legal basis for such use, and your rights regarding your data.

1. What Information We Collect

This section describes what personal information we collect when you use our products and services, as well as what personal information we collect from other sources.

In this Privacy Policy, "personal information" refers to the types of information we can collect and use, specifically including:

Detailed Contact Information: Name, company name, job title, email address, mobile phone number, and mailing address.

Account and Qualification Information: Username, password, and information required to verify industry enterprise identity, such as business licenses, industry qualification certificates, and taxpayer identification numbers.

Identity Verification Information: When necessary to complete enterprise real-name authentication, identity document information of the legal representative (e.g., ID card number) may be required.

Trade Interaction Information: Inquiry records, favorites/follows, browsing history, search keywords, quotations, and intentions.

Payment and Invoicing Information: If you purchase paid membership services or value-added services, this may involve corporate bank accounts, bank card numbers, invoice titles, and tax identification numbers.

Images and Media Materials: Corporate logos, product images, promotional videos, etc., uploaded by you.

WeChat-Specific Information: When you access via WeChat Mini Program, we may collect your WeChat nickname, WeChat avatar, and WeChat unique identifiers (UnionID, external_userid).

Location Information: When you use the Mini Program and grant authorization, we collect your geographic location (GPS/base station/Wi-Fi) for regional services.

Usage and Device Information: Website/Mini Program access records, IP addresses, device models, operating system versions, browser types, and operation logs collected through Cookies or other tracking technologies.

Sensor Information: In specific interactive scenarios (e.g., shake-to-shake, gravity sensing), we may collect gyroscope and accelerometer sensor information.

The above information involves the following categories of individuals:

Platform registered users and member unit contacts;

Contacts of service providers and business partners.

Sensitive Personal Information

Sensitive personal information refers to personal information that, if leaked or illegally used, is likely to harm the dignity of natural persons or pose risks to their personal and property safety. If we need to collect or store sensitive personal information (such as personal ID numbers or bank account information), we will obtain your explicit consent separately.

2. How We Use Your Information

This section explains how and why we use your personal information.

2.1 Account Registration and Trade Matchmaking Services

If you inquire about our products and services online or via phone, we will use your personal information to respond to these inquiries before a contract is concluded.

We use your contact information and corporate qualifications to complete account registration and identity verification, establish an electronic corporate profile for you, and display your basic corporate information to other platform users to facilitate trade matchmaking.

Based on your browsing and search preferences, we recommend matching suppliers, procurement needs, and industry news.

We process your inquiry requests to facilitate online communication and exchange of intentions between buyers and sellers.

If you have purchased or registered to purchase any of our paid products or services, we will use your information (including payment information) to provide services, send relevant notifications, process payments, and recover outstanding debts.

2.2 Marketing and Industry News Push

We use your email or mobile phone number to send industry briefings, new product launches, and promotional offers. You can opt out at any time via the "unsubscribe link" in the email or by "logging out" in the Mini Program.

We conduct marketing activities on social media platforms such as WeChat to provide you with product and service information related to the Platform.

Some services or promotional activities on our Platform may be jointly provided by third-party partners. In such cases, we will notify you clearly and obtain your consent before sharing information, in accordance with relevant laws and regulations.

2.3 Customer and Prospect Management (Analytics and Product Management)

We consolidate collected personal information (including information provided during registration, first-hand information from website browsing, and information obtained from third parties) to analyze, categorize, and determine your business preferences to improve our products and services.

We may use automated algorithmic technology to display personalized dynamic web content based on your interests, but such automated processing will not produce legal effects or similarly significant impacts.

When our staff communicates with you by phone, we may record the call for training and monitoring purposes.

2.4 Platform Operation and Security Maintenance

We may combine visitor session information collected through tracking technologies with personally identifiable information to understand and analyze your online experience.

Our marketing emails contain "web beacon pixels" that tell us whether the email has been opened. We use this information to determine which emails are of greater interest to you. If you do not wish to download web beacon pixels, you should choose not to click links or receive marketing emails.

We monitor abnormal login and operation behaviors to prevent fraud and cyberattacks, ensuring the security of the platform system.

2.5 Online Communities and Interactive Areas

You may choose to join online communities, WeChat groups, or participate in discussion forums on the Platform. These communities provide privacy control settings, allowing you to choose the extent to which you make your information public or share it with others in the community.

If you disclose your personal information in public communities or chat areas on the Platform, others browsing these areas may collect and use your personal information. Such circumstances are beyond our control and responsibility.

If you interact with us in the customer inquiry chat area, we will use any information you provide to recommend products and/or assist in confirming the orders you wish to facilitate.

2.6 Fulfilling Legal Obligations

If you provide incorrect or inaccurate information, and we discover or suspect any fraudulent activity, we may provide relevant information to anti-fraud agencies.

To ensure our compliance with international trade sanctions laws and regulations, we will screen customers, manufacturers, and suppliers against applicable sanctions lists where appropriate.

To respond to inquiries or requests from law enforcement agencies, we may disclose relevant information to government authorities as required by law.

3. With Whom We Share Your Personal Information

To provide products and services to you, we may share your information for specific reasons. In accordance with China's data protection laws, we will only share your personal information with your separate consent, or where otherwise exempted from obtaining your consent by law.

3.1 Sharing Within the Association System and Among Affiliates

Your membership information and registration records within the China General Machinery Industry Association system may be shared internally among the Association's headquarters and various professional committees to provide you with a unified service experience.

3.2 Sharing with Service Providers

We may share your personal information with third parties that assist in providing products and services and managing our business. These third parties include: IT and marketing technology hosting providers, website and data hosting providers, SMS/email delivery service providers, and communication tool providers. We will only share personal information with third parties when necessary for them to provide our products and services to you, and we will contractually bind them to confidentiality obligations.

3.3 Use of Third-Party SDKs

To ensure the stable operation and functionality of our WeChat Mini Programs and websites, we embed SDKs from authorized partners. We conduct strict security assessments of authorized partners and stipulate strict data protection measures. Third-party SDKs will obtain your separate consent before collecting information.

3.4 Mandatory Disclosure by Law or Judicial Order

We may be required to disclose your personal information under mandatory requirements of laws, legal proceedings, litigation, or government competent authorities.

4. How We Protect Your Personal Information

We recognize that protecting and managing personal information is of great importance. We will handle all personal information you provide in the most careful and secure manner possible.

Technical Protection: We use HTTPS protocol for encrypted transmission. Critical data (such as passwords and identity information) is stored in encrypted form on secure servers located in China.

Access Control: Only employees who must access your information for business needs are authorized, and strict access log audits are implemented.

Institutional Safeguards: We have formulated internal data security management systems and conduct regular data protection training for employees.

Emergency Response: We have established emergency response plans for information security incidents. In the event of a breach, we will immediately initiate disposal procedures and notify you and regulatory authorities as required by law.

Please note: Although we take reasonable measures, the internet is not an absolutely secure medium, and there are inherent risks in transmitting information. When conducting trade on this Platform, you will inevitably need to disclose personal information to potential counterparties. Please protect it properly and only provide it to others when necessary.

5. Your Rights

Under the Personal Information Protection Law, you have the following rights regarding your personal information:

Right of Access and Correction: You can log in to the Platform at any time to view and modify your corporate profile and contact information in the "Corporate Center" or "Personal Settings."

Right to Deletion and Account Cancellation: You can apply to cancel your account by contacting customer service. After cancellation, we will delete or anonymize your personal information in accordance with laws and regulations (except for transaction records that must be retained for financial compliance or legal litigation).

Right to Withdraw Consent: For information collected based on authorization (such as location information), you can withdraw your consent at any time by turning off the corresponding permissions in your mobile phone system settings. You can also refuse to receive marketing information at any time.

6. Cross-Border Transfer of Personal Information

We may provide your personal information to the Platform's internal international liaison departments or overseas partners to facilitate global industry exchanges and business planning.

For such cross-border transfers, if the personal information involved is processed based on consent, we will obtain your separate consent and meet the requirements and procedures stipulated by applicable Chinese laws (including but not limited to concluding standard contractual clauses with overseas recipients, or passing the security assessment of the national cyberspace administration as required by law). We will take necessary measures in accordance with the law to ensure that your personal information receives adequate protection.

7. Cookies and Tracking Technologies

Cookies: To ensure the normal operation of the website, we store small data files called Cookies on your device to remember your login status and record access preferences. You can manage or delete Cookies according to your preferences, but disabling them may prevent you from using certain features.

Web Beacons: Our marketing emails may contain web beacon pixels to determine whether the email has been opened. This information is only used to evaluate delivery effectiveness, and the beacon becomes invalid after you delete the email.

Do Not Track (DNT): Although we strive to provide you with choices when you use our website and WeChat Mini Programs, we do not commit to receiving or honoring browser "DNT" signals.

8. Personal Information Retention Period

We retain your personal information only for the shortest period necessary to achieve the purposes described in this policy, or for the period permitted by relevant laws. Upon expiration, we will delete or anonymize the data. However, some information may need to be retained for a longer period to fulfill legal obligations (e.g., retaining financial and tax vouchers for 10 years) or to resolve disputes.

9. Contact and Complaint Channels

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you find that your personal information has been improperly handled, please contact us through the following channel:

Customer Service Hotline: 4008566093

10. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. To adapt to changing laws, practices, and business adjustments, we may revise this policy at any time. For any significant changes (such as changes in the purpose of information processing or sharing targets), we will notify you in a prominent manner through in-site messages, emails, or pop-up windows. Please check this page regularly. Your continued use of the Platform will be deemed as your acceptance of the updated policy.